How Our Process Works

We know remodeling is a big undertaking and we want to use our first appointment to meet you at your home and make sure we are a good fit for you and your family. Since you are reading this, that process is already underway! At this appointment we will be diving into your vision, talking about your budget and schedule, and what you can expect from us.

Prior to entering into a Construction Agreement together, there will be a pre-construction process. The pre-construction process will be handled with what we call a ‘Professional Services Agreement’ (PSA). During the PSA, we will be faithfully moving forward in creating the home of you vision. Some of the things you can expect to happen during this time are: drawings to secure permits, engineering and feasibility studies, a detailed estimate with full scope of work and the materials we will use, and sometimes a “deconstruction and discovery” if we need to confirm any unknown conditions.

In the long run, a project is typically less expensive when a thorough design and the entire specification process has been completed prior to starting the job. A well-designed project is also more likely to finish on time and on budget.

Upon the completion of the PSA, we will meet with you to talk through your project. We will take all the time you want to be comfortable and confident. We will go over the scope of work, project plan, payment schedule, logistics, and your production schedule (timeline). Project schedules at NGHI are well thought out, detailed, and coordinated from start or finish by a pre-agreed date.

At this point, you will have signed off on the design and production plan and we have created a Contract that will be signed by both you and a representative of NGHI. We will go over and explain every detail of our straightforward contract. At this time, we will also assign you with a Project Manager who will know everything your project requires for your vision to come to life.

No matter how carefully we plan your project together, you may want to make a change or two along the way. We are prepared to accommodate any changes you want, and our Contract will explain how costs associated with your changes will be handled.

During the completion phase we will meticulously inspect to ensure that craftsmanship levels have been maintained throughout the project. We will do a final job walk-through and meeting to answer operation questions regarding appliances, heating and cooling systems, or any other questions you may have. We will do a final clean up within the project and anything on your property we touched. And finally, all our remodeling work comes with a one-year warranty. We want you to have peace of mind knowing that the work we complete for you will be completed in such a way that it will last for many years.

Know that our service continues long after we have completed your remodeling project. We will remain only a phone call or email away, should you ever need us to answer questions about your renovation, help you with a smaller task, or assist you when you are ready to remodel another area of your home. Enjoy your transformed home and thank you for allowing us to be a part of your dream!